Customer Success Manager
Truffle Security Co.United States
Posted March 18, 2026
120500 - 145000 USD
Full Time
About the Company
TruffleHog is a popular open source tool used by security researchers all over the world to find leaky API keys and responsibly disclose them to affected companies.
Job Description
TruffleHog is seeking a Customer Success Manager to play a crucial role in shaping the customer experience, onboarding, adoption, retention, and expansion of our customer base. The ideal candidate will have 4+ years of experience in Customer Success, Account Management, or a related role, preferably in a B2B cybersecurity or SaaS company, and strong technical acumen with experience in security tools, DevSecOps, cloud security, or developer tooling.
Requirements
- 4+ years of experience in Customer Success, Account Management, or a related role, preferably in a B2B cybersecurity or SaaS company.
- Strong technical acumen, ideally with experience in security tools, DevSecOps, cloud security, or developer tooling.
- Excellent communication skills with the ability to translate complex technical concepts into actionable insights.
- A proactive and customer-centric mindset, with experience driving renewals and expansion.
- Experience with CRM tools (Salesforce) and customer success platforms (bonus points for Vitally)
Benefits
- Competitive salary & meaningful equity
- Flexible paid time off
- 14 paid holidays
- Comprehensive health benefits
- Remote work stipend
- Health & wellness stipend
- Learning & development stipend
- 401(k) match
