Care Guide Advocate

The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions and assisting with navigating through the complexities of insurance benefits and healthcare.

Requirements

• Provide a high degree of customer service and professionalism
• Manage patient interactions and assist with navigating through insurance benefits and healthcare
• Manage projects, competing priorities, and deadlines
• Assist Care Guide RN with care coordination
• Maintain confidentiality of regulated information

Benefits

• Highly competitive total rewards package
• Annual incentive bonus plan
• Time away from work including paid holidays, paid time off, and volunteer time off
• Professional development courses
• Mentorship opportunities
• Tuition reimbursement program
• Paid parental leave and adoption leave
• Employee discount program