Business Analyst, Operations Performance

We're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. We're seeking a Business Analyst to help drive operational excellence and measurable quality improvement across the Provider Operations department.

Requirements

• Develop and maintain scalable quality monitoring frameworks
• Translate quality data into actionable insights
• Partner with Provider Operations leaders and frontline stakeholders to design and evaluate quality improvement initiatives
• Leverage AI thoughtfully to accelerate quality workflows
• Own Provider Operations quality measurement and reporting

Benefits

• Health, Dental, Vision benefits
• Employer-sponsored 401(k) match of up to 2%
• Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers
• Competitive paid time off policies
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom, a weight management program
• Access to fertility care support through Carrot
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes