Senior Implementation Consultant, CCAAS
SprinklrIndia - Karnataka - Bangalore; India - Haryana - Gurgaon
Posted May 5, 2026
Full Time
About the Company
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale across every customer touchpoint.
Job Description
Sprinklr is seeking a Senior Implementation Consultant to manage end-to-end implementation of Sprinklr's CCaaS solutions for complex enterprise clients. The ideal candidate will have 3+ years of experience in deploying Voice and Non-Voice Contact Center applications and a proven track record in leading complex implementation projects.
Requirements
- 3+ years of experience in deploying Voice and Non-Voice Contact Center applications
- Proven track record in leading complex implementation projects
- Deep understanding of voice technologies, protocols, and contact center infrastructure
Benefits
- Comprehensive suite of benefits designed to help each member of our team thrive
- Paid time off to recharge and spend time with loved ones
- Mentoring Program to create meaningful connections and support growth