Customer Care Manager
Standex InternationalOhio, United States
Posted May 19, 2026
Full Time
About the Company
Standex Electronics is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration.
Job Description
Standex Electronics is seeking a Customer Care Manager to lead and optimize the day-to-day operations of the customer care function, including Inside Sales and Customer Service. The role ensures consistent, high-quality customer experiences by managing people, processes, systems, and performance metrics.
Requirements
- Bachelor’s degree in business, Operations, or a related field (or equivalent experience)
- Strong understanding of customer service metrics, ERP (SAP, Oracle) workflows, and best practices
- Ability to lead teams and manage change
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
