The Minnesota Star Tribune is seeking a dynamic leader to serve as the Head of Agency Success & Operations, leading revenue goals with operational execution and driving agency growth while upholding the mission and impact of local journalism.
Requirements
- Model and guide the team in balancing ambitious sales with operational feasibility.
- Own and evolve measurement frameworks that clearly demonstrate impact.
- Lead revenue attribution efforts to ensure every client investment is tracked, validated, and translated into compelling success stories.
- Design and refine the agency's operating cadence.
- Optimize workflows, improve hand-offs, and ensure scalability while maintaining precision and a high-touch client experience.
- Foster a unified language between sales and operations teams.
- Coach team members to view execution as a creative discipline and strategy as grounded in technical excellence.
Benefits
- Commuting subsidy
- Medical, dental, and vision insurance
- Wellness program with financial incentives
- Generous paid time off
- Flexible holidays
- One volunteer day
- Two wellness days
- 401(k) with company match
- Paid parental and caregiving leave
- Hybrid work arrangements
- Tuition reimbursement
- Employee assistance program
- Pet insurance
- Flexible spending accounts
- Health savings accounts