Automation Engineer

StarHub is seeking a highly motivated Automation Engineer to drive operational efficiency and improve customer experience through automation. This role focuses on developing and deploying end-to-end automation solutions using low-code/no-code platforms (UiPath and Workato) while adhering to a DevOps delivery model. The role requires solution design, development, deployment, monitoring, and support.

Requirements

• 5+ years of experience in automation, integration, or RPA development
• Core Platforms: Strong hands-on experience with UiPath (RPA) and Workato (iPaaS)
• Automation: Expertise in workflow orchestration, API integration, and low-code/no-code automation
• AI/Agentic AI: Knowledge of conversational AI, prompt engineering, retrieval-augmented generation (RAG), and autonomous multi-agent frameworks
• DevOps: Familiarity with CI/CD, monitoring tools, observability, and automation pipelines
• Problem Solving: Analytical and troubleshooting skills to manage incidents end-to-end
• Collaboration: Strong stakeholder engagement and communication skills