Customer Service Representative III
Strategic Data SystemsSan Antonio, Texas, United States
Posted September 11, 2024
Full Time
About the Company
Strategic Data Systems (SDS), established in 1997, specializes in delivering comprehensive IT services including networking, software development, database administration, and security solutions to U.S. Department of Defense organizations, federal agencies, and commercial companies. With a strong focus on customer satisfaction, SDS is renowned for its exceptional service and responsiveness, making it a trusted partner in the industry.
Job Description
Customer Service Representative needed for 24/7/365 flexibility to assist Navy Sailors and their families. Eligible for Secret clearance required.
Requirements
- DOD Secret Security Clearance Eligible
- Experience in customer service and responding to requests for information in a timely manner
- Experience with CRM systems
- Knowledge of printer functions, connectivity, and basic printer/scanning troubleshooting