We are looking for a Technical Account Manager to work cross-functionally to support Stripe's largest and most complex users. The ideal candidate will have 3+ years of experience in enterprise-level client-facing work and strong product sense.
Requirements
- Minimum 3 years experience in enterprise level client-facing work
- Strong product sense and energized by the challenge of solving difficult user related problems
- Strong written and verbal communication skills in English
- Ability to lead complex integration conversations in a highly consultative and proactive manner
- Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers
- Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
- Strong technical troubleshooting skills and is comfortable interfacing with technical teams
Benefits
- Gold Standard Experience to assigned accounts' key stakeholders
- Opportunity to grow loyalty to Stripe and Stripe products
- Cross-functional collaboration with Operations, Customer Success, and other user-facing teams