Senior Customer Success Manager - UAE
Sully.aiDubai, United Arab Emirates
Posted February 26, 2026
Full Time
About the Company
Sully.ai builds AI-powered virtual staff for hospitals and healthcare organizations, automating administrative workflows and clinical support tasks. Their platform integrates with existing US healthcare systems to streamline primary care operations, reduce paperwork for doctors, and improve patient engagement. By leveraging advanced natural language processing and machine learning, Sully.ai delivers real‑time, context‑aware assistance that scales with organizational growth. The company differentiates itself through a focus on seamless integration, compliance with healthcare regulations, and a user‑friendly interface that requires minimal training for clinicians and staff.
Job Description
We're looking for a Senior Customer Success Manager to join our team in Dubai. As a Senior Customer Success Manager, you will be responsible for building deep partnerships with C-suite executives, leading outcomes, and driving expansion for our clients. We're looking for someone with 6+ years of experience in client-facing roles, who can create trust fast, deliver results, and keep executive stakeholders aligned.
Requirements
- 6+ years in client-facing roles serving C-suite / VPs / Directors
- Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned
- Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles
