The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/7 on-call availability.
Requirements
- Markets models, pre-owned & brokered homes for sale
- Manages the rent collection process
- Handles delinquencies & approves eviction proceedings
- Monitors, codes, and approves all invoices for operating expenses & sales related costs
- Resolves complaints and responds to issues in a timely manner
- Coordinates team member selection and development
- Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
- Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
- Reviews and approves/denies residency applications
- Initiates lease renewals and rent increase letters, ensuring timely distribution
- Consults with RVP to determine the best course of action
- Inspects and recommends purchase and renovation of used/repossessed homes
- Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins
- Handles emergencies that arise onsite, ensuring adherence to standard procedures
- Ensures compliance of safety policies; completes incident reports in a timely manner
- Ensures that community appearance is maintained to Sun’s curb appeal standards
- Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs
- Reports deficiencies that would adversely affect the operation of the community
- Reviews and compiles property accounting reports for the Accounting team
Benefits
- Comprehensive Medical and Prescription coverage
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program
- Vacation RV Site Discounts
- Team Member Perks & Discounts program
- Paid Time Off
