The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community.
Requirements
- Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes
- Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts
- Handles delinquencies & approves eviction proceedings while adhering to Sun’s policies
- Monitors, codes, and approves all invoices for operating expenses & sales related costs
- Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines
- Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
- Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
- Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
- Reviews and approves/denies residency applications
- Initiates lease renewals and rent increase letters, ensuring timely distribution
- Consults with RVP to determine the best course of action in the event a situation does not have an established guideline
- Inspects and recommends purchase and renovation of used/repossessed homes
- Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins
- Handles emergencies that arise onsite, ensuring adherence to standard procedures
- Ensures compliance of safety policies; completes incident reports in a timely manner
- Ensures that community appearance is maintained to Sun’s curb appeal standards
- Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs
- Reports deficiencies that would adversely affect the operation of the community
- Reviews and compiles property accounting reports for the Accounting team
- All other duties as assigned
Benefits
- Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
- Comprehensive Dental Plan
- Vision Plan
- Voluntary Health and Dependent Care Reimbursement Accounts
- Life and Accidental Death and Dismemberment Insurance
- Short and Long-Term Disability Coverage
- 401(k) Plan with Sun matching contribution
- Paid Parental Leave
- Employee Assistance Program
- Identity Theft Insurance
- Legal Assistance Plan
- Pet Insurance
- Tuition Reimbursement program providing financial support to team members who further their formal education
- Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
