Project Headway

We are looking for a unique and customer-oriented individual to join our dynamic team as a Client Care Representative. You will provide outstanding customer service and support by resolving telephone inquiries in our in-bound Client Care Centre.

Requirements

• 1 year of call center experience (complex inbound account)
• Fluency in English speaking and writing
• Ability to handle 3 concurrent chats with customers
• Good listening skills
• Ability to approach situations with a positive attitude
• Ability to value open and honest feedback