PRODUCT OWNER - DIGITAL OPS

The Product Owner – Digital Operations is responsible for leading the evolution of the bank’s digital channels by translating vendor capabilities, customer needs, and operational requirements into actionable enhancements.

Requirements

• Research and evaluate new digital banking features from vendors
• Own and manage the digital banking roadmap
• Lead monthly operational and roadmap-focused calls with key digital banking vendors
• Create and execute test plans
• Collaborate with internal stakeholders and marketing
• Actively build and maintain strong vendor relationships
• Ensure digital channels comply with security standards, regulatory expectations, and internal controls
• Maintain documented issues, enhancement requests, and vendor tickets
• Support marketing initiatives
• Serve as a cross-trained backup to other Digital Operations team members

Benefits

• Medical
• Dental
• Vision
• Life
• AD&D
• STD
• LTD
• Pet insurance
• FSA
• PPL
• PTO
• PVTO
• 401k w/match