We are seeking a Customer Success Manager (CSM) to build strong, long-term relationships with key enterprise and global customers, ensuring they fully realize the value of SUSE's Open Source Infrastructure solutions.
Requirements
- Experience in a CSM role in the Benelux
- Fluent English & Dutch
- Significant experience collaborating with senior IT and business leaders, as well as internal cross-functional teams
- Proven experience in post-sales customer advocacy and engagement
- Track record of successfully managing customer journeys and engagements
- Strategic thinking with a hands-on approach, consistently achieving high customer satisfaction and retention
- Knowledge of IT and Open Source markets and solutions
- Proven ability to meet targets and goals consistently
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance