Bilingual Customer Service Representative
SutherlandAtlántico, Colombia
Posted May 21, 2026
Full Time
About the Company
Sutherland is a global leader in business and digital transformation, offering a wide range of services including IT, technology, healthcare, banking, insurance, travel, telecom, and more. With over 200 patented inventions across AI and other critical technologies, Sutherland drives digital transformation through advanced products and platforms, delivering measurable results to iconic brands worldwide. The company's unique value proposition lies in its seamless 'as a service' model, combining human expertise with artificial intelligence for transformative outcomes.
Job Description
Bilingual Customer Service Representative with strong English skills to deliver a positive and efficient customer experience.
Requirements
- B2+ English communication skills
- High school diploma or equivalent
- Ability to multitask and navigate multiple systems efficiently
- Customer-focused mindset with strong problem-solving abilities
- Attention to detail and accuracy in data handling
- Basic computer skills (CRM tools, email, spreadsheets)