Customer service agents position
SutherlandAlexandria, Alexandria, Egypt
Posted January 27, 2026
Full Time
About the Company
Sutherland is a global leader in business and digital transformation, offering a wide range of services including IT, technology, healthcare, banking, insurance, travel, telecom, and more. With over 200 patented inventions across AI and other critical technologies, Sutherland drives digital transformation through advanced products and platforms, delivering measurable results to iconic brands worldwide. The company's unique value proposition lies in its seamless 'as a service' model, combining human expertise with artificial intelligence for transformative outcomes.
Job Description
Customer Service Specialist delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction in a fast-paced environment.
Requirements
- Fluency in English (B2/C1 level)
- Strong skills in Customer Service & Customer Support
- Proven ability to enhance Customer Satisfaction & Customer Experience