Client Concierge - (Intake)

This role offers a Client Concierge position at a rapidly growing Personal Injury Law Firm in Newport Beach, California. The ideal candidate is a bilingual professional passionate about helping others, adept at communication, detail-oriented, and comfortable in a fast-paced environment. The role involves initial case assessments, information gathering, and administrative support.

Requirements

• Bilingual in Spanish (preferred)
• Experience in a high-volume call center or customer-facing role
• Excellent verbal and written communication skills
• Strong phone etiquette and interpersonal skills
• Ability to multitask and prioritize
• High attention to detail and organizational skills
• Positive attitude and team-oriented mindset

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid holidays
• Paid time off
• 401(k) with employer match
• Team collaboration
• Growth opportunities