Head of Customer Success
System CLeeds, England, United Kingdom • City of Edinburgh, Scotland, United Kingdom • Liverpool, England, United Kingdom • Oxford, England, United Kingdom
Posted March 13, 2026
70000 - 80000 GBP
Full Time
About the Company
We help organisations across Healthcare, Social Care and Education deliver better outcomes through technology
Job Description
We are looking for a Head of Customer Success to lead a proactive, value-led customer success strategy that increases adoption, strengthens retention, and builds advocacy.
Requirements
- Proven leadership of Customer Success, Service Delivery or Account Management in software/SaaS
- Strong track record improving engagement, retention and customer satisfaction
- Confident influencing at senior/executive level and across functions, challenging constructively with integrity
Benefits
- Competitive salary
- Good working conditions
