Gerente Servicio al Cliente(inglés) - Manizales
T-mapp JobsCaldas, Colombia
Posted January 5, 2026
Full Time
About the Company
T‑mapp Jobs is a premier talent‑acquisition firm that specializes in recruiting senior executives and mid‑level managers. Ranked among the top seven companies for executive‑level placements and the top ten for middle‑management recruitment, the firm demonstrates a proven track record of securing high‑impact talent for its clients. T‑mapp delivers customized, data‑driven search strategies that align with each organization’s leadership needs and cultural fit. Its reputation for excellence stems from a deep industry network, rigorous screening processes, and a client‑centric partnership model.
Job Description
We are looking for an experienced Customer Service Manager to lead and improve customer support operations for a major company in Manizales. This position will focus on ensuring a high-quality customer experience, optimizing service strategies, and promoting growth and innovation of processes within a B2B production environment.
Requirements
- Leadership and Team Management
- Communication
- Conflict Resolution
- Strategic Thinking
- Data Analysis