Deployment Team Lead

Tabs is hiring a Deployment Team Lead to be a hands-on player-coach as we scale our customer delivery function. The role involves managing and mentoring a small team of Deployment Strategists while remaining actively involved in strategic, high-impact implementations.

Requirements

• Lead & coach a small team of Deployment Strategists: provide regular feedback, professional development, and model best-in-class project delivery and customer communication.
• Own high-impact implementations end-to-end: run onboarding for complex customers, map business processes, configure Tabs, manage ERP integrations (NetSuite, QuickBooks), and ensure smooth go-lives.
• Drive continuous improvement: partner with the VP of Client Services to refine playbooks, standardize workflows, and enhance internal tools and data visibility.
• Serve as the customer SME: translate accounting and revenue recognition needs into configuration and implementation decisions; ensure alignment with clients' finance requirements.
• Partner cross-functionally: surface implementation insights to Product and Engineering, identify product gaps, and help prioritize enhancements that reduce friction and scale delivery.
• Measure and elevate team performance: track delivery metrics, surface blockers, and implement coaching or process changes to sustain quality, speed, and customer satisfaction.
• Build for scale: contribute to hiring, onboarding, and knowledge-sharing practices that strengthen the delivery function as Tabs grows.

Benefits

• Competitive compensation and equity
• Unlimited PTO
• Up to 100% employer covered monthly healthcare premium (medical, dental, vision)
• Lunch provided via Sharebite, plus dinner for any later office days.
• Parental leave up to 12 weeks
• Tax free commuter and parking benefits
• Voluntary insurances (Life, Hospital, Critical Illness, Accident)
• Employee Assistance Program (Rightway)
• Free One Medical Membership
• 401k