Customer Success Engineer
Talent Search RecruitmentSouth Jakarta, Indonesia
Posted January 6, 2026
Full Time
About the Company
Talent Search Recruitment is a Jakarta‑based executive search and talent advisory firm that partners with both established enterprises and emerging startups across Indonesia, Singapore, Malaysia, India, and beyond. Its team of sector‑specialized consultants identifies and secures senior leaders and key functional hires that not only possess the requisite skills but also resonate with clients’ culture, values, and strategic objectives. Beyond traditional recruiting, the firm offers end‑to‑end market‑entry support—including 360° office setup, payroll outsourcing, Employer of Record services, and cross‑cultural onboarding—for foreign talent and expats. This holistic, client‑centric approach enables organisations to build resilient teams while streamlining the hiring process from start to finish.
Job Description
We are looking for a Customer Success Engineer who is passionate about bringing value to customers needs and can enhance our customer experience to deliver delightful experiences.
Requirements
- 2-4 years in a customer facing support business
- Fluency in English and Bahasa
- Excellent knowledge of business writing, grammar and mechanics
- Demonstrable problem solving and troubleshooting skills
- Good technical aptitude
- Experience working with REST APIs (optional)
- Experience working with Freshdesk Ticketing (optional)