Senior Solutions Engineer - Banking & FSI (East)
Talkdesk 2Jersey City, New Jersey, United States
Posted March 6, 2026
Full Time
About the Company
Talkdesk is a global leader in Customer Experience Automation, and we're committed to inclusivity, diversity, and genuine acceptance.
Job Description
Talkdesk is a global leader in Customer Experience Automation, and we're looking for a Senior Solutions Engineer to join our team. As a Senior Solutions Engineer, you will work with customers to understand their needs and requirements for a new solution, and then use your in-depth knowledge of Talkdesk solutions to specify the appropriate solution for their needs.
Requirements
- B.S. Computer Science, Software Engineering, AI, MIS or equivalent work experience
- 8+ years as a Solutions Engineer in SaaS
- Industry related experience in selling to Mid-Market and Enterprise sized enterprises
- Ability to command the attention in a room by delivering compelling presentations and demonstrations
- Good problem solving skills, including the ability to meet a business requirement with a technical solution
Benefits
- 401(k) plan
- Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
- Paid Time Off: uncapped paid time off program
- Paid Holidays: 14 paid holidays each year
- Paid Sick Leave: uncapped paid time off