Senior Solutions Engineer - Banking & FSI (East)

Talkdesk is pioneering Customer Experience Automation (CXA) and is seeking a Senior Solutions Engineer - Banking & FSI to provide industry-centric expertise to small and medium sized enterprises. The role involves conducting research, discovery conversations, and presenting solutions to customers. The ideal candidate has 8+ years of experience as a Solutions Engineer in SaaS, industry-related experience in selling to Mid-Market and Enterprise sized enterprises, and excellent presentation and communication skills.

Requirements

• B.S. Computer Science, Software Engineering, AI, MIS or equivalent work experience.
• 8+ years as a Solutions Engineer in SaaS
• Industry related experience in selling to Mid-Market and Enterprise sized enterprises.
• Ability to command the attention in a room by delivering compelling presentations and demonstrations.
• Good problem solving skills, including the ability to meet a business requirement with a technical solution.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers.

Benefits

• Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
• Retirement Benefits: 401(k) plan
• Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
• Paid Holidays: Talkdesk offers 14 paid holidays each year.
• Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
• 401(k) plan
• Uncapped paid time off program