Senior Solutions Engineer - Healthcare & Life Sciences
Talkdesk 2New Brunswick, New Jersey, United States
Posted April 7, 2026
Full Time
About the Company
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI.
Job Description
The Healthcare Senior Solutions Engineer is a strategic expert who understands the specific needs of healthcare organizations and provides business-driven consulting to both prospective and existing customers.
Requirements
- Conducts research to prepare for upcoming meetings with prospects
- Carries out discovery conversations with customers to understand their needs and requirements
- Designs and delivers presentations to customers, on-site & virtual
- Generates simple value statements illustrating the financial value of a Talkdesk solution to customers
- Assists with scoping SOWs for customer implementations
- Scopes, executes and manages customer pilots and POCs
- Respond to functional and technical RFI/RFP requirements
- Work closely with product management and engineering teams
Benefits
- Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP)
- Retirement Benefits: 401(k) plan
- Paid Time Off: uncapped paid time off program
- Paid Holidays: 14 paid holidays each year
- Paid Sick Leave: uncapped paid time off