Quality Analyst
TaskUsIND - Navi Mumbai - MUM
Posted December 7, 2023
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Job Description
Quality Analyst provides world-class service to clients in an accurate, efficient, and respectful manner, meeting client-mandated KPI's and ensuring consistent performance based on a continuous improvement model.
Requirements
- Willingness to work on cyclical schedules
- Experience in phone, email, and live chat support
- Strong verbal and written communication and comprehension skills
- Computer literacy and proficiency in Windows OS, Apple OS X, Microsoft Office, and Google applications
Benefits
- Competitive industry salaries
- Comprehensive benefits packages