Quality Analyst (Portuguese/German/Japanese/French/Korean/Spanish)

TaskUs is a provider of outsourced digital services and next-generation customer experience. We are looking for a Quality Analyst to provide world-class service to clients in an accurate, efficient, and respectful manner.

Requirements

• Ability to work on cyclical schedules
• Experience in phone, email, and live chat support
• Strong verbal and written communication and comprehension skills in Portuguese, German, Japanese, French, Korean, or Spanish
• Computer literacy and proficiency in Windows OS, Apple OS X, Microsoft Office, and Google applications
• Problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction
• Resourcefulness, multitasking, and high attention to detail
• Ability to work independently and contribute to cross-functional and global teams
• Flexibility to adjust to frequent process and information changes
• Ability to work under pressure

Benefits

• Competitive industry salaries
• Comprehensive benefits packages
• Inclusive environment and positive impact on the community
• Internal mobility and professional growth opportunities