Quality Analyst Portuguese
TaskUsNavi Mumbai, Maharashtra, India
Posted January 2, 2024
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
Job Description
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. We take pride in our inclusive environment and positive impact on the community.
Requirements
- Willing to work on cyclical schedules
- Experience in phone, email and live chat support
- Customer Service, Sales, Billing, Collections and Technical Support experience
- Strong verbal and written communication and comprehension skills in Portuguese language
- Computer literate and proficient in the use of Windows OS, Apple OS X, Microsoft Office and Google applications
- Type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns
- Good problem solving and critical thinking skills
- Resourceful and able to multitask
- High attention to details
- Self-motivated and able to work independently
- Flexible and able to quickly adjust to frequent process and information changes
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Inclusive environment
- Positive impact on the community
- Internal mobility and professional growth