Team Leader
TaskUsIndore, Madhya Pradesh, India
Posted May 25, 2026
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.
Job Description
TaskUs is seeking a Team Leader to manage the day-to-day planning and operations of their team, ensuring that each teammate delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). The successful candidate will have at least one year of relevant Team Leader experience managing 10+ teammates in a customer support role within an outsourcing or similar company.
Requirements
- At least one year of relevant Team Leader experience managing at least 10 + teammates while working in a customer support role within an outsourcing or similar company
- Excellent verbal and written communication skills
- Above-average technical know-how
- Previous experience working on the phone, email and live chat customer support roles
- Familiarity with E-Commerce, ZenDesk, or any other CRM tools
- Flexibility to work different shifts
Benefits
- Competitive industry salaries
- Comprehensive benefits packages