Workforce Planner | Pampanga
TaskUsPampanga, Philippines
Posted March 2, 2026
Full Time
About the Company
TaskUs is a provider of outsourced digital services and next-generation customer experience.
Job Description
TaskUs is a provider of outsourced digital services and next-generation customer experience. The Workforce Planner will coordinate with operations, clients, and client services to gather data for forecasting and calculation of program requirements. The role requires 2 years of experience in Workforce Planning and expertise in Forecasting, Planning and Scheduling, and Real Time Management.
Requirements
- BPO Operations background
- At least 2 years of experience in Workforce Planning
- Expertise in Forecasting, Planning and Scheduling, and Real Time Management
- High attention to detail
- Good analytical skills
- Strong numerical literacy
- Thorough understanding of WFM efficiency metrics
- Highly organized
- Ability to navigate MS Word, MS Excel, MS Powerpoint, and other database generating applications
- Added knowledge and adeptness in using Google Suites
- Effective communication skills
- Proactive problem-solving skills
- Ability to read trends and project future forecasts
Benefits
- Competitive industry salaries
- Comprehensive benefits packages