Collections Executive - Retail MFB - Collections - Sunnaghatta - Shiva Sadan Complex - J Grades

Collections Executive responsible for driving collection process, negotiating payment schedules, and maintaining customer relationships.

Requirements

• Correspond with multiple sources to negotiate payment schedules
• Keep track of portfolio for specific buckets and control delinquency
• Provide efficient customer service and process customer refunds
• Monitor and maintain customer account details
• Ensure customer files are updated
• Trace defaulters and assets
• Identify defaulting accounts and investigate reasons for default
• Enlist efforts of sales and senior management to accelerate collection process

Benefits

• Competitive salary
• Opportunities for career growth
• Collaborative work environment