Drive collections process, negotiate payment schedules, maintain customer relationships, and ensure compliance with audit and regulatory bodies.
Requirements
- Correspond with multiple sources to negotiate payment schedules
- Keep track of portfolio and control delinquency
- Provide efficient customer service and resolve issues
- Monitor and maintain customer account details
- Trace defaulters and assets
- Identify defaulting accounts and investigate reasons
- Enlist efforts of sales and senior management when necessary
- Ensure compliance to all Audit / regulatory bodies
Benefits
- Competitive salary
- Opportunities for career growth
- Collaborative work environment