Customer Success Manager

TCP is looking for a Customer Success Manager to work with internal teams and customers to develop renewals and expansion strategies, reduce churn, and help TCP Software customers grow.

Requirements

• Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions
• Strategic account planning and execution skills
• Strong technical aptitude, passion, and commitment for customer success
• Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints
• Ensure high rate of renewal across customer base
• Manage existing accounts and maintain relationships with decision makers at the executive and management levels
• Provide product demonstrations and general support to prospective customers
• Develop and deliver strategies that help drive our clients business

Benefits

• Paid time-off and Sick leaves
• In-Patient & Out-Patient Health insurance
• Provident fund and EOBI
• International and diverse working environment
• A creative, talented, and supportive team
• Competitive compensation package
• The work/life balance you need to be successful