Service Manager
TD SYNNEXHo Chi Minh City, Vietnam
Posted January 12, 2026
Full Time
About the Company
Tech Data, a TD SYNNEX Company, is a leader in the promotion and practice of diversity, equity and inclusion.
Job Description
Manage end-to-end service delivery for customers, ensuring quality, timeliness, and customer satisfaction.
Requirements
- Bachelor's degree in Information Technology, Business, or related field
- 5+ years of experience in service delivery, IT project management, or vendor management
- Demonstrated expertise in AI frameworks, data analytics platforms, and cloud integration solutions across leading technologies
- Strong knowledge of IT implementation, configuration, and managed services
- Experience working with external vendors and internal technical teams
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Ability to work independently without direct reports, while influencing cross-functional teams
- Customer-focused mindset with a drive for continuous improvement
- High proficiency in English, both written and spoken
Benefits
- Elective Benefits
- Grow Your Career
- Elevate Your Personal Well-Being
- Diversity, Equity & Inclusion
- Make the Most of our Global Organization
- Connect with Your Community
