Customer Service/ Inside Sales Associate
TDK-Lambda AmericasChula Vista, California, United States
Posted April 24, 2026
58000 - 68000 USD
Full Time
About the Company
TDK‑Lambda Americas, a subsidiary of TDK Corporation, is a leading global supplier of power conversion solutions for industrial and medical equipment. The company designs, manufactures, and distributes high‑performance power supplies, converters, and related components, serving customers across the Americas, EMEA, Japan, China, and ASEAN. With integrated R&D, production, sales, and service facilities in five regions, TDK‑Lambda can rapidly respond to customer requirements and deliver customized solutions. Its reputation for engineering excellence, reliability, and customer‑centric service distinguishes it as a preferred partner for critical power applications worldwide.
Job Description
Customer Service/ Inside Sales Associate responsible for managing customer orders, RMAs, and sales activities, developing close relationships with Tier 1 customers, and providing superior customer service.
Requirements
- Review customer orders and RMA requests for accuracy and compliance with ISO requirements
- Understand customer contracts and ensure compliance
- Enter orders into ERP system, assign delivery dates, and acknowledge back to customer
- Maintain order files and review backlog reports to ensure timely shipping
- Participate in call group, answering calls and assisting with non-technical inquiries
- Support Regional Sales Managers and Rep firm requests for information and reports
Benefits
- Healthcare benefits
- 401(k) with match
- Paid time off (PTO)
- Educational assistance
- Recognition plans
- Service awards
- Performance-based awards
