Customer Service Specialist

Customer Service Specialist at TE Connectivity, responsible for delivering fast, accurate, and professional responses to customer enquiries, managing end-to-end customer orders, and building strong relationships with key accounts. The role involves working with diverse teams to meet and exceed customer expectations, and contributing to continuous improvement initiatives to enhance customer service excellence.

Requirements

• Minimum of 3-5 years experience in a fast paced customer service or administrative environment
• Previous experience using a CRM including Salesforce experience (ideally)
• Ability to organise self and manage multiple tasks
• The ability to adapt to different types of customers
• Manage high workload with quick accurate responses to customer inquiries
• Be able to communicate confidently and effectively
• Be a team player

Benefits

• Supportive, welcoming and cohesive team environment
• Monday to Friday (Business hours)
• Good salary on offer
• Regular team lunches and celebrate successes
• Career progression opportunities within the business
• New office location with secure onsite parking