Customer Implementation Partner
Team Global ExpressAustralia
Posted May 19, 2026
Full Time
About the Company
Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand, striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030.
Job Description
We're looking for a driven, organised and customer-obsessed Customer Implementation Partner to lead the end-to-end onboarding and implementation of new Freight customers at Team Global Express.
Requirements
- Own end-to-end customer implementations from onboarding to live trade
- Manage timelines, risks, governance and customer expectations
- Coordinate internal teams (Sales, Ops, IT, Customer Service + more)
- Provide clear implementation visibility and regular status updates
- Drive hypercare support post go-live to ensure smooth transition
- Identify opportunities to improve tools, frameworks and onboarding ways of working
Benefits
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond
- An inclusive workplace, works for everyone