Customer Success Partner

Be the link between our customers, sales teams and freight operations. Drive service excellence, manage escalations, deliver customer insights and help ensure our customers experience seamless freight solutions every day.

Requirements

• Experience in customer success, sales support, logistics or account management
• Strong communication and stakeholder management skills
• Comfortable working with reporting, Excel and CRM systems
• Highly organised with the ability to manage competing priorities
• Customer-focused, proactive and solutions driven

Benefits

• Competitive salary above industry standards
• Upskilling, training, mentoring and more to support your career development journey
• Fun and practical employee perks and discounts
• Flexible work, including work from home
• Inclusive parental leave policy that supports all parents & carers
• Peer recognition awards acknowledge when you go above and beyond
• An inclusive workplace, works for everyone