operations manager - strategic delivery & operations

At team5pm, we believe strong operations are key to sustainable growth, high-performing teams, and consistent client delivery. As Operations Manager, you play a central role in improving how our organization operates and scales.

Requirements

• Experience in operations, business operations, delivery management, or resource management within a fast-moving organization or agency environment
• Strong skills in capacity planning, workflow optimization, and operational coordination
• The ability to identify operational improvements and drive them from idea to execution
• Strong organizational awareness and understanding of how operational decisions impact delivery, teams, and business performance
• Experience working across multiple stakeholders and functions
• Affinity with automation, tooling, and AI-driven workflows
• A proactive, structured, and solution-oriented mindset
• The ability to stay calm, organized, and effective in a dynamic environment

Benefits

• Great job at a no-nonsense, data-driven content group
• Dynamic team and awesome colleagues
• Good coffee, social gatherings, and team outings
• Plenty of room for feedback and personal growth
• Development opportunities to take the next steps in your career