Technical Support

We are seeking a Remote Technical Support Specialist to support our systems team with day-to-day IT operations. In this role, you will work closely with technicians, receiving instructions via chat and ticketing systems to complete assigned tasks efficiently and accurately.

Requirements

• At least 3 years proven experience in IT Support or a similar technical role
• Strong knowledge of Microsoft 365 (Office 365) administration
• Experience with VoIP systems and basic networking
• Solid troubleshooting and problem-solving skills
• Excellent written and spoken English communication skills
• Strong time management and ability to follow instructions independently

Benefits

• Flexibility in work hours and location, with a focus on managing energy rather than time.
• Access to online learning platforms and a budget for professional development
• A collaborative, no-silos environment, encouraging learning and growth across teams
• A dynamic social culture with team lunches, social events, and opportunities for creative input
• Health insurance
• Leave Benefits
• 13th month