
TeamViewer is a leading Digital Workplace platform that connects people with technology through remote control software, monitoring solutions, and augmented reality. Founded in 2005, the company offers secure access and support for digital endpoints, enhancing productivity and efficiency across various industries. TeamViewer's innovative solutions address challenges like skilled labor shortages and hybrid working, making it a trusted choice for businesses from small to large enterprises.
The Customer Retention Manager will be the first point of contact for customers facing cancellation issues. They will focus on rebuilding relationships, resolving customer problems, and proactively engaging with existing customers looking to upgrade or switch to a lower subscription plan. The role involves collecting and analyzing customer feedback, and contributing to a team focused on mutual support and open feedback.
TeamViewer is a leading Digital Workplace platform that connects people with technology through remote control software, monitoring solutions, and augmented reality. Founded in 2005, the company offers secure access and support for digital endpoints, enhancing productivity and efficiency across various industries. TeamViewer's innovative solutions address challenges like skilled labor shortages and hybrid working, making it a trusted choice for businesses from small to large enterprises.