Associate Customer Success Manager

We're looking for an Associate Customer Success Manager to support and scale our Strategic Business Segment (SBS), partnering with high-value, growth-oriented brands across Amazon, Walmart, and emerging marketplaces.

Requirements

• 2–4 years of experience in customer success, account management, or digital advertising, ideally within eCommerce or ad tech.
• Foundational understanding of Amazon and Walmart advertising ecosystems, including campaign structure, keyword targeting, and performance metrics.
• Strong analytical instincts—you’re comfortable interpreting performance data and translating it into clear, actionable recommendations.
• Highly organized and capable of managing multiple priorities across a portfolio of customers in a fast-paced, performance-driven environment.
• Clear and confident communicator, able to engage with both internal stakeholders and customer teams with credibility.

Benefits

• Competitive cash
• A robust benefits package effective on day one!
• Generous stock option packages and investment opportunities
• Unlimited Paid Vacation Policy
• Flexible work schedule - work when you’re most productive and effective!