WFM Manager - KL
TeleperformanceKuala Lumpur, Kuala Lumpur, Malaysia
Posted October 23, 2024
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
We are seeking a WFM Manager to lead a team of WFM professionals in Malaysia. The successful candidate will have a Bachelor's degree in Business or Operations Management, proven experience in workforce management, and strong analytical and problem-solving skills.
Requirements
- Bachelor's degree in Business, Operations Management, or related field.
- Proven experience in workforce management within a BPO environment.
- Strong analytical and problem-solving skills.
- Proficiency in workforce management tools and software.
- Excellent communication and leadership abilities.
