Customer Service Representative
TeleTechMelbourne, Florida, United States
Posted April 13, 2026
30000 - 30000 USD
Full Time
About the Company
TeleTech is a leading Egyptian telecommunications and technology company, established in December 2002 as a joint-stock enterprise under Egyptian law No. 159/1981. With an authorized capital of 100 million Egyptian pounds, it delivers a broad portfolio of telecom services, including mobile and fixed-line connectivity, broadband solutions, and integrated ICT services. The company leverages over two decades of industry experience to provide reliable, innovative communication infrastructure across Egypt. Its commitment to quality, customer-centric solutions, and strong financial foundation sets it apart as a trusted partner for businesses and consumers alike.
Job Description
Percepta delivers award-winning services for the automotive and mobility customer journey. The Customer Service Representative will provide timely and professional customer service, resolving customer inquiries and concerns. The role involves working on-site in Melbourne, Florida, and requires strong written and oral communication skills, as well as a high degree of professionalism.
Requirements
- High school diploma or GED
- Minimum of one year of experience in customer service and/or sales
- Prior knowledge/experience in the automotive industry
- Strong written and oral communication skills
- Strong customer service, interpersonal, and relationship-building skills
- Strong multi-tasking skills
- Strong organizational, time management, planning, and problem-solving skills
- Strong team-building skills, self-sufficient, resourceful, and works well with minimal supervision
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Award-winning Employee Rewards Program (Perci Perks)
