Customer Service Representative

At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Representative working on-site in Melbourne, Florida, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Requirements

• High school diploma or GED is required
• A minimum of one year of experience in customer service and/or sales is preferred
• Prior knowledge/experience in the automotive industry is a plus
• Strong written and oral communication skills with all levels of the organization
• Strong customer service, interpersonal, and relationship-building skills
• Strong multi-tasking skills
• Strong organizational, time management, planning, and problem-solving skills
• Strong team-building skills, self-sufficient, resourceful, and works well with minimal supervision
• The ability to demonstrate a high degree of professionalism
• Working knowledge of computers
• Experience with FMC360 or Customer Contact systems is an asset

Benefits

• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Award-winning Employee Rewards Program (Perci Perks)