Senior Application Support Analyst

TELUS Health is seeking a Senior Application Support Analyst to join their team in Toronto, Ontario, Canada. The ideal candidate will have a strong technical background, excellent problem-solving skills, and excellent written and verbal communication skills. The role will involve troubleshooting technical issues, working with clients, and providing expert case management support.

Requirements

• Minimum 3 years of relevant work experience
• University or college diploma in business administration or equivalent
• Exceptional problem-solving skills, documentation and multi-tasking skills
• Excellent written and verbal communication skills
• Excellent teamwork skills – able to collaborate and build strong relationships with clients and internal teams
• Demonstrate enthusiasm, team spirit, strong work ethic and flexibility
• Ability to handle multiple urgent priority issues concurrently and prioritize conflicting demands without supervision
• Ability to generate a sense of urgency and bring together appropriate teams
• Ability to understand and use current technology tools and have a very good knowledge of Microsoft Office (Word, Excel, etc.)
• Experience with Microsoft SQL scripts

Benefits

• Comprehensive total rewards package highlighting competitive salary and bonus structures
• Minimum 3 weeks of vacation
• Flexible benefits plan to meet the needs of you and your family
• Generous company matched pension
• Flexibility to work in-office, virtually or a combination of both
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills