Customer Success Manager
Tennr (YC W23)New York, New York, United States
Posted September 2, 2025
Full Time
About the Company
Tennr accelerates healthcare providers' transition from fax to first visit by leveraging RaeLM™, a unique vision-language model designed to interpret unstructured medical records against complex payor criteria. This innovative approach ensures payor-ready documentation, enhances conversion rates, and reduces first-pass denials, offering a distinctive solution in the industry.
Job Description
Tennr is seeking a Customer Success Manager to deliver exceptional value to complex healthcare organizations. The role focuses on building strong customer relationships, ensuring successful implementation of Tennr's software, and driving long-term customer growth. This is a high-impact position for a solutions-oriented individual.
Requirements
- 2+ years of experience in a Success, Account Management, Consulting, Investment Banking, or BizOps role
- Self-starter with an entrepreneurial mindset
- Ability to multitask and prioritize across multiple accounts
- Proven experience leading complex projects
- Exceptional written and verbal communication skills
Benefits
- New, spacious Chelsea office
- Unlimited PTO
- 401(k) match
- Competitive parental leave
- Employer-funded 401(k)
- Unlimited free lunch
- Pantry full of snacks
