Customer Care Representative II

Terumo Medical Corporation is seeking a Customer Care Representative II to provide exceptional customer experience daily. The role involves order entry, managing customer requests, and driving process improvement to exceed customer expectations.

Requirements

• Bachelor's Degree
• 1 year of experience in a customer-facing or service environment role
• Excellent customer service and listening skills
• Excellent interpersonal, written, and verbal communication skills
• Good organizational skills and the ability to work effectively as part of a team in a busy customer-driven environment
• Strong analytical abilities to research, extract, summarize, and communicate complex or diverse information preferred

Benefits

• Annual bonus
• Paid vacation
• Paid holidays
• Health, dental and vision benefits
• 401(k) with matching contributions
• Tax advantage savings accounts
• Legal plan
• Voluntary life and AD&D insurance
• Voluntary long-term disability
• Short term disability
• Critical illness and accident insurance
• Parental leave
• Personal leave
• Tuition reimbursement
• Travel assistance
• Employee assistance program