Customer Success Manager
TesMelbourne, Victoria, Australia
Posted March 25, 2026
Full Time
About the Company
Tes is a global Edtech leader on a mission to empower schools and educators to deliver impactful learning experiences worldwide.
Job Description
Tes is a global Edtech leader looking for a Customer Success Manager to support private schools across Australia, driving retention, product adoption, and growth.
Requirements
- Proven experience in customer success or account management
- Strong understanding of retention strategies and customer lifecycle management
- Ability to influence outcomes and lead strategic conversations
- Excellent communication and relationship building skills
- A positive attitude and adaptability to change
- Commercial mindset with a focus on customer value and business impact
- Experience working with SaaS solutions or in the education sector is a plus
Benefits
- Employee will be directly offered by Tes, the employer
