Tesco Shift Leader - Days - Bewdley Hill Esso Express

Tesco Shift Leader role involves overseeing store operations, coordinating the team, and delivering a great customer experience. The role requires being flexible, a good communicator, and a motivator. Tesco is committed to diversity, equity, and inclusion and welcomes chats about flexible working.

Requirements

• 18 or over to apply for this role
• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Maintaining a great understanding of how your store is performing
• Leading from the front, and setting a great example for your colleagues
• Providing great customer service, by listening to our customers and putting them first
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Following health and safety routines and procedures
• Recognising and celebrating colleagues within the team who are providing great service
• Building strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere
• Being a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• Being comfortable taking the lead, and overseeing the store in the absence of your Manager
• Being a good decision maker, who's flexible in the way you think, and comfortable handling change
• Being motivating, so you can inspire your team to deliver beyond expectations
• Being curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Benefits

• Minimum of 16 guaranteed hours per week
• Opportunity to work flexible hours (minimum 12 hours)
• Paid breaks
• Opportunity to work on seasonal, community and charity events